FAQs

Frequently Asked Questions

    • When will my order arrive?

      Processing time is 1-3 days, followed by shipping time of 4-8 days. After placing an order, item(s) will be delivered between 5-11 days. (Delays may occur, but are not typically expected).

    • What is the return policy?

      If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receiving your order. However, items damaged through normal wear and tear are not eligible for return.

    • Where does RenWell ship from and where does it ship to?

      RenWell products are shipped from the United States to other United States addresses. As demand increases, RenWell may expand to ship internationally. For now, we are a small business operating to and from states.

    *Disclaimer* :RenWell provides general information about medicine, health and related subjects. Website information, linked information and personal typed or verbal recommendations regarding product selection are not FDA approved statements. These statements are not intended to and should not be taken as professional medical advice. RenWell assumes no responsibility or liability for any loss, injury, or negative results due to use of our products. Always consult your appropriately-licensed physician or other healthcare provider for safety questions, health concerns, and medical inquiries prior to using. It is the user's responsibility to familiarize themself with and follow safety precautions and suggested use.